Healthcare Chatbots Market Growth, Trends, Size, Revenue, Share, Demand and Future Competition
Healthcare Chatbots Market Size- By Component, Deployment Model, By Application, By End User- Regional Outlook, Competitive Strategies and Segment Forecast to 2033
| Published: Oct-2023 | Report ID: HLCA2361 | Pages: 1 - 231 | Formats*: |
| Category : Healthcare | |||
Healthcare Chatbots Market Introduction and Overview
According to SPER Market Research, the Global Healthcare Chatbots Market is estimated to reach USD 0.89 billion by 2033 with a CAGR of 14.71%.
The report includes an in-depth analysis of the Global Healthcare Chatbots market, including market size and trends, product mix, distribution channels, and supplier analysis. Chatbots are computer programs designed to help people and artificial intelligence have conversations. Chatbots use text or audio output to interact with users. The communication is conducted using messages that are pre-calculated sentences. Patients can use these chatbots to find clinics, make appointments, and evaluate symptoms. They are either cloud-based or on-premise systems. In addition, healthcare payers use healthcare chatbots to establish a rapport with prospective customers.
- Bupa (UK), an insurance company, has joined up with Babylon (UK) to offer artificial intelligence-powered health services to all of its corporate business clients. End users in the United Kingdom can get 24-hour health advice from Bupa.
- Bupa (UK) and HealthTap, Inc. (US) have formed a cooperation. Bupa's digital experiences will be enabled by HealthTap's unique Health Operating System HOPES and its AI-powered apps, which will improve speed, convenience, and quality of treatment for its clients.
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Market Opportunities and Challenges
Opportunities: Rising Internet access and the increasing popularity of smartphones and mobile platforms are important factors in assuring chatbot acceptance and utilization. This has assured that an increasing number of customers have access to healthcare services while also considerably expanding the reach of such services. According to Anthem Insurance Companies, Inc. (US) data published in May 2017, approximately 52% of smartphone users gather medical information using mobile apps; 36% of doctors feel apps are the most effective way to communicate with patients; and 93% of doctors believe mobile apps can enhance health. Many mission-critical communication challenges in healthcare are solved by smart devices equipped with advanced chatbot features. As a result, an increase in general smartphone and device adoption will benefit the growth of healthcare chatbots market
Challenges: Data privacy concerns are one of the primary challenges that are anticipated to impede the growth of the global healthcare chatbots market. Chatbots for healthcare give a number of advantages to both patients and healthcare professionals. However, in situations when the data is not properly stored, the information gathered by the chatbots is susceptible to assaults. For example, inadequate code, human mistake, and insufficient security might result in data privacy problems. Due to chatbot vulnerability, very sensitive and private protected client data may be exposed through hacking.
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Market Competitive Landscape
The market for healthcare chatbots is extremely competitive worldwide, and the leading companies have implemented a range of tactics to secure the largest possible market share. These consist of partnership, acquisition, product launch, and collaboration. Ada Digital Health Ltd., Ariana, Babylon Healthcare Service Limited, Infermedica Sp. z o.o., Buoy Health, Inc., GYANT.Com, Inc., Microsoft, PACT Care B.V., Sense.ly Inc., and Your.MD are some of the major companies in the market.
Scope of the Report:
| Report Metric | Details |
| Market size available for years | 2019-2033 |
| Base year considered | 2022 |
| Forecast period | 2023-2033 |
| Segments covered | By Component, Deployment Model, By Application, By End User |
| Regions covered | North America, Asia-Pacific, Latin America, Middle East & Africa and Europe |
| Companies Covered | Infermedica Sp. z o.o, Buoy Health, Inc, PACT Care B.V, GYANT.Com, Inc, Microsoft, Sense.ly Inc, Ada Digital Health Ltd, Babylon Healthcare Service Limited, Ariana |
COVID-19 Impact on Global Healthcare Chatbots Market
The usage of chatbots for healthcare has expanded since the pandemic. The World Economic Forum reports that more than a thousand chatbots tailored to COVID-19 have been developed using Microsoft's chatbot creation tool alone. The debut of the SUTRA smart chatbot, which assists COVID-19 patients in finding nearby verified plasma donors and healthcare facilities, was announced in May 2021 by Sapio Analytics and the Government of India. For folks living in small areas or without access to digital platforms and networks, a chatbot is designed.
Key Target Audience
- Healthcare IT Solution Providers
- Healthcare IT Vendors
- Healthcare IT Service Providers
- Hospitals and Physician Offices
- Diagnostic Laboratories
- Healthcare Payers
Our in-depth analysis of the Healthcare Chatbots Market includes the following segments:
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Key Topics Covered in the Report
- Global Healthcare Chatbots Market Size (FY’2023-FY’2033)
- Overview of Global Healthcare Chatbots Market
- Segmentation of Global Healthcare Chatbots Market By Component (Software, Service)
- Segmentation of Global Healthcare Chatbots Market By Deployment Model (Cloud, On-Premise, Others)
- Segmentation of Global Healthcare Chatbots Market By Application (Symptom Check, Medical Assistance, Appointment Booking, Others)
- Segmentation of Global Healthcare Chatbots Market By End User (Patient, Healthcare Providers, Insurance Companies, Others)
- Statistical Snap of Global Healthcare Chatbots Market
- Expansion Analysis of Global Healthcare Chatbots Market
- Problems and Obstacles in Global Healthcare Chatbots Market
- Competitive Landscape in the Global Healthcare Chatbots Market
- Impact of COVID-19 and Demonetization on Global Healthcare Chatbots Market
- Details on Current Investment in Global Healthcare Chatbots Market
- Competitive Analysis of Global Healthcare Chatbots Market
- Prominent Players in the Global Healthcare Chatbots Market
- SWOT Analysis of Global Healthcare Chatbots Market
- Global Healthcare Chatbots Market Future Outlook and Projections (FY’2023-FY’2033)
- Recommendations from Analyst
1. Introduction
1.1. Scope of the report1.2. Market segment analysis
2. Research Methodology
2.1. Research data source
2.1.1. Secondary Data2.1.2. Primary Data2.1.3. SPER’s internal database2.1.4. Premium insight from KOL’s
2.2. Market size estimation
2.2.1. Top-down and Bottom-up approach
2.3. Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1. Drivers4.1.2. Restraints4.1.3. Opportunities4.1.4. Challenges
4.2. COVID-19 Impacts of the Global Healthcare Chatbots Market
5. Market variable and outlook
5.1. SWOT Analysis
5.1.1. Strengths5.1.2. Weaknesses5.1.3. Opportunities5.1.4. Threats
5.2. PESTEL Analysis
5.2.1. Political Landscape5.2.2. Economic Landscape5.2.3. Social Landscape5.2.4. Technological Landscape5.2.5. Environmental Landscape5.2.6. Legal Landscape
5.3. PORTER’s Five Forces
5.3.1. Bargaining power of suppliers5.3.2. Bargaining power of buyers5.3.3. Threat of Substitute5.3.4. Threat of new entrant5.3.5. Competitive rivalry
5.4. Heat Map Analysis
6. Competitive Landscape
6.1. Global Healthcare Chatbots Market Manufacturing Base Distribution, Sales Area, Product Type6.2. Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in Global Healthcare Chatbots Market
7. Global Healthcare Chatbots Market, By Component (USD Million)
7.1. Global Healthcare Chatbots Market Value Share and Forecast, By Component, 2023-20337.2. Software7.3. Service
8. Global Healthcare Chatbots Market, By Deployment Model (USD Million)
8.1. Global Healthcare Chatbots Market Value Share and Forecast, By Deployment Model, 2023-20338.2. Cloud8.3. On-Premise8.4. Others
9. Global Healthcare Chatbots Market , By Application (USD Million)
9.1. Global Healthcare Chatbots Market Value Share and Forecast, By Application, 2023-20339.2. Symptom Check9.3. Medical Assistance9.4. Appointment Booking9.5. Others
10. Global Healthcare Chatbots Market , By End User (USD Million)
10.1. Global Healthcare Chatbots Market Value Share and Forecast, By End User, 2023-203310.2. Patient10.3. Healthcare Providers10.4. Insurance Companies10.5. Others
11. Global Healthcare Chatbots Market Forecast, 2019-2033 (USD Million)
11.1. Global Healthcare Chatbots Market Size and Market Share
12. Global Healthcare Chatbots Market, By Component, 2019-2033 (USD Million)
12.1. Global Healthcare Chatbots Market Size and Market Share By Component (2019-2026)12.2. Global Healthcare Chatbots Market Size and Market Share By Component (2027-2033)
13. Global Healthcare Chatbots Market, By Deployment Model, 2019-2033 (USD Million)
13.1. Global Healthcare Chatbots Market Size and Market Share By Deployment Model (2019-2026)13.2. Global Healthcare Chatbots Market Size and Market Share By Deployment Model (2027-2033)
14. Global Healthcare Chatbots Market, By Application, 2019-2033 (USD Million)
14.1. Global Healthcare Chatbots Market Size and Market Share By Environmental Medium (2019-2026)14.2. Global Healthcare Chatbots Market Size and Market Share By Environmental Medium (2027-2033)
15. Global Healthcare Chatbots Market, By End User, 2019-2033 (USD Million)
15.1. Global Healthcare Chatbots Market Size and Market Share By End User (2019-2026)15.2. Global Healthcare Chatbots Market Size and Market Share By End User (2027-2033)
16. Global Healthcare Chatbots Market, By Region, 2019-2033 (USD Million)
16.1. Global Healthcare Chatbots Market Size and Market Share By Region (2019-2026)16.2. Global Healthcare Chatbots Market Size and Market Share By Region (2027-2033)16.3. Asia-Pacific
16.3.1. Australia16.3.2. China16.3.3. India16.3.4. Japan16.3.5. South Korea16.3.6. Rest of Asia-Pacific
16.4. Europe
16.4.1. France16.4.2. Germany16.4.3. Italy16.4.4. Spain16.4.5. United Kingdom16.4.6. Rest of Europe
16.5. Middle East and Africa
16.5.1. Kingdom of Saudi Arabia16.5.2. United Arab Emirates16.5.3. Rest of Middle East & Africa
16.6. North America
16.6.1. Canada16.6.2. Mexico16.6.3. United States
16.7. Latin America
16.7.1. Argentina16.7.2. Brazil16.7.3. Rest of Latin America
17. Company Profile
17.1. Ada Digital Health Ltd
17.1.1. Company details17.1.2. Financial outlook17.1.3. Product summary17.1.4. Recent developments
17.2. Ariana
17.2.1. Company details17.2.2. Financial outlook17.2.3. Product summary17.2.4. Recent developments
17.3. Babylon Healthcare Service Limited
17.3.1. Company details17.3.2. Financial outlook17.3.3. Product summary17.3.4. Recent developments
17.4. Buoy Health, Inc
17.4.1. Company details17.4.2. Financial outlook17.4.3. Product summary17.4.4. Recent developments
17.5. GYANT.Com, Inc
17.5.1. Company details17.5.2. Financial outlook17.5.3. Product summary17.5.4. Recent developments
17.6. Infermedica Sp. z o.o
17.6.1. Company details17.6.2. Financial outlook17.6.3. Product summary17.6.4. Recent developments
17.7. Microsoft
17.7.1. Company details17.7.2. Financial outlook17.7.3. Product summary17.7.4. Recent developments
17.8. PACT Care B.V
17.8.1. Company details17.8.2. Financial outlook17.8.3. Product summary17.8.4. Recent developments
17.9. Sense.ly Inc
17.9.1. Company details17.9.2. Financial outlook17.9.3. Product summary17.9.4. Recent developments
17.10. Others
18. List of Abbreviations
19. Reference Links
20. Conclusion
21. Research Scope
SPER Market Research’s methodology uses great emphasis on primary research to ensure that the market intelligence insights are up to date, reliable and accurate. Primary interviews are done with players involved in each phase of a supply chain to analyze the market forecasting. The secondary research method is used to help you fully understand how the future markets and the spending patterns look likes.
The report is based on in-depth qualitative and quantitative analysis of the Product Market. The quantitative analysis involves the application of various projection and sampling techniques. The qualitative analysis involves primary interviews, surveys, and vendor briefings. The data gathered as a result of these processes are validated through experts opinion. Our research methodology entails an ideal mixture of primary and secondary initiatives.
Frequently Asked Questions About This Report
Healthcare Chatbots Market grew in market size from 2022. The Market is expected to reach USD 0.89 billion by 2033, at a CAGR of 14.71% during the forecast period.
Healthcare Chatbots Market CAGR of 14.71% during the forecast period.
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Healthcare Chatbots Market size is USD 0.89 billion from 2023 to 2033.
Healthcare Chatbots Market Segment is covered By Component, Deployment Model, By Application, By End User.
The North America is anticipated to have the highest market share in the Healthcare Chatbots Market.
The key players in the market include Companies Covered Infermedica Sp. z o.o, Buoy Health, Inc, PACT Care B.V, GYANT.Com, Inc, Microsoft, Sense.ly Inc, Ada Digital Health Ltd, Babylon Healthcare Service Limited, Ariana.
Chatbots are computer programs designed to help people and artificial intelligence have conversations. Chatbots use text or audio output to interact with users.
Healthcare Chatbots Market is projected to reach USD 0.89 billion by 2033, growing at a CAGR of 14.71% during the forecast period.
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