Multichannel Order Management Market Introduction and Overview
According to SPER Market Research, the Global Multichannel Order Management Market is estimated to reach USD 7.91 billion by 2033 with a CAGR of 10.31%.
The report includes an in-depth analysis of the Global Multichannel Order Management Market, including market size and trends, product mix, applications, and supplier analysis. The multichannel order management software keeps orders from becoming lost, delayed, or tampered with during the fulfillment process by providing real-time visibility into the whole order life cycle. Order fulfillment efficiency is increased, delays are reduced, tracking is improved, and all order information is easily accessible thanks to the multichannel order management software's dynamic data organization.
Multichannel order management ensures that products are not oversold and that clients are appropriately informed of product availability by continuously monitoring inventory levels across all locations (warehouses, retail, etc.). Companies that use multichannel order management can provide customers with a range of fulfillment choices, including local delivery, in-store pickup, and ship-to-home, improving the customer experience and possibly boosting sales. A smooth customer experience is made possible by multichannel order management at every touchpoint. Consistency and satisfaction are guaranteed since customers can simply follow the progress of their delivery and track their orders in real time. With multichannel order management, companies that sell through a variety of channels can increase customer satisfaction, cut expenses, and run more smoothly.
- April 2023; Oracle revealed new features in the Oracle Fusion Cloud Applications Suite that are intended to help businesses improve financial accuracy, operational efficiency, and supply chain planning speed. New planning tools, usage-based pricing, rebate management features, and improvements to Oracle Fusion Applications' quote-to-cash processes were all included in these updates for Oracle Fusion Cloud Supply Chain & Manufacturing (SCM).
- February 2023; Ecom Express introduced Warehouse Management Solutions (WMS) and Order Management Solutions (OMS), marketed as Ecom Magnum, as a service for sellers. Online vendors looking for order and warehouse management systems to interface with e-marketplaces may consider this new SaaS service.
Market Opportunities and Challenges
Businesses and governmental institutions are entering a new phase of consumer involvement where emergent revolutions are playing a major role, thanks to significant technological advancements and a continuously changing regulatory framework. Enterprises utilize state-of-the-art technology like big data and others to simulate organizational expansion. Modern business tactics have evolved from the earlier business model approach as a result of advancements in technology. Using state-of-the-art technology gives businesses the ability to execute customer-focused marketing strategies and offers up a multitude of opportunities. As a result, multichannel order management solutions are in high demand across many industries.
The ability of e-commerce to effectively plan and execute orders is becoming increasingly important due to the increased competition. Order management systems are currently necessary to provide excellent customer service in e-commerce. Effective stock management is made possible by a strong e-commerce order management system, which subsequently lowers the responsibility for returns and cancellations. As an e-commerce business expands and services multiple markets via multiple channels, millions of interactions are exposed to disparities in data. Even the best order management software for online companies might not function as well as it should due to human error and faulty logic. Order cancellations, subpar order fulfillment, and a worse customer experience could result from data shortages.
Market Competitive Landscape
To understand the dynamics of the industry, it is imperative to analyze the Multichannel Order Management Market's competitive landscape. Analyzing the competitive environment with an emphasis on important companies, market trends, developments, and tactics is the goal of this study. Through the completion of this investigation, industry stakeholders will receive insightful information that will help them navigate the competitive landscape and take advantage of new opportunities. Gaining insight into the competitive environment will help stakeholders in the Multichannel Order Management Market make well-informed decisions, adjust to changing market conditions, and create strategies that will improve their market position and competitiveness. The major players in the Global Multichannel Order Management Market include HCL Tech, IBM Corporation, Magento (Adobe Commerce), NetSuite, Newfold Digital Inc., Oracle Corporation, Shopify Plus, SAP SE, Salesforce.com, Inc., Zoho Corporation, and others.
Scope of the Report:
| Report Metric | Details |
| Market size available for years | 2020-2033 |
| Base year considered | 2023 |
| Forecast period | 2024-2033 |
| Segments covered | By Component, By Application, By Organization Size, By Deployment Mode, By Verticals
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| Regions covered | North America, Asia-Pacific, Latin America, Middle East & Africa and Europe
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| Companies Covered | HCL Tech, IBM Corporation,Magento (Adobe Commerce), NetSuite, Newfold Digital Inc.,Oracle Corporation, Shopify Plus, SAP SE, Salesforce.com, Inc., Zoho Corporation, and others.
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COVID-19 Impact on Global Multichannel Order Management Market
Multichannel order management (MOM) has been greatly influenced by the COVID-19 epidemic. The epidemic caused supply chains throughout the world to become disrupted, which had an impact on product availability and delivery. This had an effect on the order fulfillment procedure and demonstrated how crucial effective multichannel order management systems are for controlling inventories and guaranteeing on-time delivery. Online commerce surged and shifted toward digital channels during lockdowns and social distancing measures. Robust multichannel order management systems were required to handle the surge of orders from several channels and guarantee efficient order processing and fulfillment due to the rising demand for online channels.
Key Target Audience:
- Large Enterprises
- Small and Medium-sized Enterprises (SMEs)
- Retail
- Manufacturing
- Wholesale
- E-commerce
- Logistics
Our in-depth analysis of the Multichannel Order Management Market includes the following segments:
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By Component: |
Software
Services
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By Application: |
Order Fulfilment
Inventory Management
Channel Integration
Workflow Automation
Integrated POS
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By Organization Size: |
Large Enterprise
SMEs
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By Deployment Mode: |
On-premises
Cloud
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By Verticals: |
Retail, eCommerce, and Wholesale
Manufacturing
Transportation & Logistics
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Key Topics Covered in the Report:
- Global Multichannel Order Management Market Size (FY’2024-FY’2033)
- Overview of Global Multichannel Order Management Market
- Segmentation of Global Multichannel Order Management Market By Component (Software, Services)
- Segmentation of Global Multichannel Order Management Market By Application (Order Fulfilment, Inventory Management, Channel Integration, Workflow Automation. Integrated POS)
- Segmentation of Global Multichannel Order Management Market By Organization Size(Large Enterprise, SMEs)
- Segmentation of Global Multichannel Order Management Market By Deployment Mode (On-premises, Cloud)
- Segmentation of Global Multichannel Order Management Market By Verticals ((Retail, eCommerce, and Wholesale), Manufacturing, (Transportation & Logistics))
- Statistical Snap of Global Multichannel Order Management Market
- Expansion Analysis of Global Multichannel Order Management Market
- Problems and Obstacles in Global Multichannel Order Management Market
- Competitive Landscape in the Global Multichannel Order Management Market
- Impact of COVID-19 and Demonetization on Global Multichannel Order Management Market
- Details on Current Investment in Global Multichannel Order Management Market
- Competitive Analysis of Global Multichannel Order Management Market
- Prominent Players in the Global Multichannel Order Management Market
- SWOT Analysis of Global Multichannel Order Management Market
- Global Multichannel Order Management Market Future Outlook and Projections (FY’2024-FY’2033)
- Recommendations from Analyst
1. Introduction
1.1. Scope of the report
1.2. Market segment analysis
2. Research Methodology
2.1. Research data source
2.1.1. Secondary Data
2.1.2. Primary Data
2.1.3. SPER’s internal database
2.1.4. Premium insight from KOL’s
2.2. Market size estimation
2.2.1. Top-down and Bottom-up approach
2.3. Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1. Drivers
4.1.2. Restraints
4.1.3. Opportunities
4.1.4. Challenges
4.2. COVID-19 Impacts of the Global Multichannel Order Management Market
5. Market variable and outlook
5.1. SWOT Analysis
5.1.1. Strengths
5.1.2. Weaknesses
5.1.3. Opportunities
5.1.4. Threats
5.2. PESTEL Analysis
5.2.1. Political Landscape
5.2.2. Economic Landscape
5.2.3. Social Landscape
5.2.4. Technological Landscape
5.2.5. Environmental Landscape
5.2.6. Legal Landscape
5.3. PORTER’s Five Forces
5.3.1. Bargaining power of suppliers
5.3.2. Bargaining power of buyers
5.3.3. Threat of Substitute
5.3.4. Threat of new entrant
5.3.5. Competitive rivalry
5.4. Heat Map Analysis
6. Competitive Landscape
6.1. Global Multichannel Order Management Market Manufacturing Base Distribution, Sales Area, Product Type
6.2. Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in Global Multichannel Order Management Market
7. Global Multichannel Order Management Market, By Component (USD Million) 2020-2023
7.1. Global Multichannel Order Management Market Size, Share and Forecast, By Component, 2020-2026
7.2. Global Multichannel Order Management Market Size, Share and Forecast, By Component, 2027-2033
7.3. Software
7.4. Services
8. Global Multichannel Order Management Market, By Application (USD Million) 2020-2023
8.1. Global Multichannel Order Management Market Size, Share and Forecast, By Application, 2020-2026
8.2. Global Multichannel Order Management Market Size, Share and Forecast, By Application, 2027-2033
8.3. Order Fulfilment
8.4. Inventory Management
8.5. Channel Integration
8.6. Workflow Automation
8.7. Integrated POS
9. Global Multichannel Order Management Market, By Organization Size (USD Million) 2020-2023
9.1. Global Multichannel Order Management Market Size, Share and Forecast, By Organization Size, 2020-2026
9.2. Global Multichannel Order Management Market Size, Share and Forecast, By Organization Size, 2027-2033
9.3. Large Enterprise
9.4. SMEs
10. Global Multichannel Order Management Market, By Deployment Mode (USD Million) 2020-2023
10.1. Global Multichannel Order Management Market Size, Share and Forecast, By Deployment Mode, 2020-2026
10.2. Global Multichannel Order Management Market Size, Share and Forecast, By Deployment Mode, 2027-2033
10.3. On-premises
10.4. Cloud
11. Global Multichannel Order Management Market, By Verticals (USD Million) 2020-2023
11.1. Global Multichannel Order Management Market Size, Share and Forecast, By Verticals, 2020-2026
11.2. Global Multichannel Order Management Market Size, Share and Forecast, By Verticals, 2027-2033
11.3. Retail, eCommerce, and Wholesale
11.4. Manufacturing
11.5. Transportation & Logistics
12. Global Multichannel Order Management Market Forecast, 2020-2033 (USD Million)
12.1. Global Multichannel Order Management Market Size and Market Share
13. Global Multichannel Order Management Market, By Region, 2020-2033 (USD Million)
13.1. Global Multichannel Order Management Market Size and Market Share By Region (2020-2026)
13.2. Global Multichannel Order Management Market Size and Market Share By Region (2027-2033)
13.3. Asia-Pacific
13.3.1. Australia
13.3.2. China
13.3.3. India
13.3.4. Japan
13.3.5. South Korea
13.3.6. Rest of Asia-Pacific
13.4. Europe
13.4.1. France
13.4.2. Germany
13.4.3. Italy
13.4.4. Spain
13.4.5. United Kingdom
13.4.6. Rest of Europe
13.5. Middle East and Africa
13.5.1. Kingdom of Saudi Arabia
13.5.2. United Arab Emirates
13.5.3. Qatar
13.5.4. South Africa
13.5.5. Egypt
13.5.6. Morocco
13.5.7. Nigeria
13.5.8. Rest of Middle East & Africa
13.6. North America
13.6.1. Canada
13.6.2. Mexico
13.6.3. United States
13.7. Latin America
13.7.1. Argentina
13.7.2. Brazil
13.7.3. Rest of Latin America
14. Company Profile
14.1. HCL Tech
14.1.1. Company details
14.1.2. Financial outlook
14.1.3. Product summary
14.1.4. Recent developments
14.2. IBM Corporation
14.2.1. Company details
14.2.2. Financial outlook
14.2.3. Product summary
14.2.4. Recent developments
14.3. Magento (Adobe Commerce)
14.3.1. Company details
14.3.2. Financial outlook
14.3.3. Product summary
14.3.4. Recent developments
14.4. NetSuite
14.4.1. Company details
14.4.2. Financial outlook
14.4.3. Product summary
14.4.4. Recent developments
14.5. Newfold Digital Inc.
14.5.1. Company details
14.5.2. Financial outlook
14.5.3. Product summary
14.5.4. Recent developments
14.6. Oracle Corporation
14.6.1. Company details
14.6.2. Financial outlook
14.6.3. Product summary
14.6.4. Recent developments
14.7. Shopify Plus
14.7.1. Company details
14.7.2. Financial outlook
14.7.3. Product summary
14.7.4. Recent developments
14.8. SAP SE
14.8.1. Company details
14.8.2. Financial outlook
14.8.3. Product summary
14.8.4. Recent developments
14.9. Salesforce.com, Inc.
14.9.1. Company details
14.9.2. Financial outlook
14.9.3. Product summary
14.9.4. Recent developments
14.10. Zoho Corporation
14.10.1. Company details
14.10.2. Financial outlook
14.10.3. Product summary
14.10.4. Recent developments
14.11. Others
15. Conclusion
16. List of Abbreviations
17. Reference Links
SPER Market Research’s methodology uses great emphasis on primary research to ensure that the market intelligence insights are up to date, reliable and accurate. Primary interviews are done with players involved in each phase of a supply chain to analyze the market forecasting. The secondary research method is used to help you fully understand how the future markets and the spending patterns look likes.
The report is based on in-depth qualitative and quantitative analysis of the Product Market. The quantitative analysis involves the application of various projection and sampling techniques. The qualitative analysis involves primary interviews, surveys, and vendor briefings. The data gathered as a result of these processes are validated through experts opinion. Our research methodology entails an ideal mixture of primary and secondary initiatives.
