Charity CRM Systems Market Introduction and Overview
According to SPER Market Research, the Global Charity CRM Systems Market is estimated to reach USD XX million by 2033 with a CAGR of XX%.
The report includes an in-depth analysis of the Global Charity CRM Systems Market, including market size and trends, product mix, Applications, and supplier analysis. A Charity CRM System is software that helps nonprofit organizations manage and evaluate their connections and interactions with donors, volunteers, clients, and other stakeholders. This technology facilitates the efficient tracking and storage of crucial donor data, campaign management, and communication efficiency for charities. Charities can enhance their operational efficiency and, as a result, their community impact by implementing a CRM system. Charities can better engage with their supporters by customizing their fundraising techniques and communication efforts by employing a CRM system, which provides them with insightful data on donor behaviour and preferences. With a more individualized approach, organizations can enhance their donor retention rates, forge closer bonds with their patrons, and eventually collect more money to further their missions.
- Integration of AI and Machine Learning: To automate processes, offer data-driven insights, and enable predictive analytics for more efficient donor management, CRM systems are integrating AI and machine learning capabilities.
- CRM providers are creating cloud-based and mobile software to give NGOs the accessibility and flexibility they need to manage their donor relationships and fundraising initiatives from any location.
Market Opportunities and Challenges
The global charity CRM systems market is predicted to increase significantly over the forecast period, driven by the nonprofit sector's growing need to streamline operations and manage customer connections. Solutions are needed for charitable organizations to handle their connections with volunteers, donors, and other stakeholders. CRM solutions are therefore becoming more and more crucial for charities to boost fundraising, enhance the donor experience overall, and streamline operations. The market for charity CRM systems is anticipated to be driven by the growing trend of digitalization and the usage of cloud-based solutions for donation management. The market is growing as a result of more businesses choosing cloud-based solutions due to increased collaboration among charitable organizations and the requirement to access data from any location.
Non-profit organizations frequently lack the funds to invest in costly CRM solutions. They are at a competitive disadvantage compared to companies who can purchase the newest CRM software because of their lack of resources. For non-profits, the expense of continuing CRM system support and maintenance can also be a significant obstacle. More often than not, non-profits lack the technological infrastructure necessary to properly utilize CRM systems and reap their benefits. A dependable internet connection, the newest technology and software, and the assistance and training required to operate the CRM system are all examples of this. A significant barrier to the effective deployment of CRM systems may be this lack of infrastructure.
Market Competitive Landscape
Many large players dominate the cutthroat and fragmented Charity CRM Systems market. QSOFT, Bitrix, Blackbaud, Neon One, Salsa Labs, Kindful, Tithe.ly, Networks for Change, Sumac, Agilon, LLC, CiviCRM, NationBuilder, Personify, Virtuous, Funraise, TntWare, StratusLIVE, and Donordock are a few of the well-known firms in the sector.
Scope of the Report:
| Report Metric | Details |
| Market size available for years | 2020-2033 |
| Base year considered | 2023 |
| Forecast period | 2024-2033 |
| Segments covered | By Type, By Deployment, By Application, By Organization Size
|
| Regions covered | North America, Asia-Pacific, Latin America, Middle East & Africa and Europe
|
| Companies Covered | QSOFT, Bitrix, Blackbaud, Neon One, Salsa Labs, Kindful, Tithe.ly, Networks for Change, Sumac, Agilon, LLC, CiviCRM, NationBuilder, Personify, Virtuous, Funraise, TntWare, StratusLIVE, Donordock. |
COVID-19 Impact on Global Charity CRM Systems Market
The COVID-19 epidemic has significantly impacted the charity CRM systems market. Nonprofit groups encountered issues as a result of cancelled in-person fundraising events and decreased financing. However, the crisis has expedited the use of CRM systems as organizations shift their attention to digital fundraising and engagement. CRM systems were crucial in supporting remote fundraising, online campaigns, and virtual events. The capacity to track and handle donor information remotely became even more important during the epidemic, allowing NGOs to preserve donor relationships and continue operations.
Key Target Audience:
- Non-profit organizations
- Charitable foundations
- NGOs
- Fundraising entities
- Donors and supporters
- Volunteer management organizations
- Social enterprises
- Government agencies
- Philanthropic advisors
- Faith-based organizations
- Software developers and providers
Our in-depth analysis of the Charity CRM Systems Market includes the following segments:
|
By Type: |
Basic
Standard
Senior
|
|
By Deployment: |
On-Premises
Cloud
|
|
By Application: |
Arts and Cultural Organizations
Faith Communities
Foundations
Healthcare Organizations
Higher Education Institutions
|
|
By Organization Size: |
Small and Medium-sized Nonprofits
Large Nonprofit Organizations
|
Key Topics Covered in the Report:
- Global Charity CRM Systems Market Size (FY’2024-FY’2033)
- Overview of Global Charity CRM Systems Market
- Segmentation of Global Charity CRM Systems Market By Type (Basic, Standard, Senior)
- Segmentation of Global Charity CRM Systems Market By Deployment (On-Premises, Cloud)
- Segmentation of Global Charity CRM Systems Market By Application (Arts and Cultural Organizations, Faith Communities, Foundations, Healthcare Organizations, Higher Education Institutions)
- Segmentation of Global Charity CRM Systems Market By Organization Size (Small and Medium-sized Nonprofits, Large Nonprofits Organizations)
- Statistical Snap of Global Charity CRM Systems Market
- Expansion Analysis of Global Charity CRM Systems Market
- Problems and Obstacles in Global Charity CRM Systems Market
- Competitive Landscape in the Global Charity CRM Systems Market
- Impact of COVID-19 and Demonetization on Global Charity CRM Systems Market
- Details on Current Investment in Global Charity CRM Systems Market
- Competitive Analysis of Global Charity CRM Systems Market
- Prominent Players in the Global Charity CRM Systems Market
- SWOT Analysis of Global Charity CRM Systems Market
- Global Charity CRM Systems Market Future Outlook and Projections (FY’2024-FY’2033)
- Recommendations from Analyst
1. Introduction
1.1. Scope of the report
1.2. Market segment analysis
2. Research Methodology
2.1. Research data source
2.1.1. Secondary Data
2.1.2. Primary Data
2.1.3. SPER’s internal database
2.1.4. Premium insight from KOL’s
2.2. Market size estimation
2.2.1. Top-down and Bottom-up approach
2.3. Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1. Drivers
4.1.2. Restraints
4.1.3. Opportunities
4.1.4. Challenges
4.2. COVID-19 Impacts of the Global Charity CRM Systems Market.
5. Market variable and outlook
5.1. SWOT Analysis
5.1.1. Strengths
5.1.2. Weaknesses
5.1.3. Opportunities
5.1.4. Threats
5.2. PESTEL Analysis
5.2.1. Political Landscape
5.2.2. Economic Landscape
5.2.3. Social Landscape
5.2.4. Technological Landscape
5.2.5. Environmental Landscape
5.2.6. Legal Landscape
5.3. PORTER’s Five Forces
5.3.1. Bargaining power of suppliers
5.3.2. Bargaining power of buyers
5.3.3. Threat of Substitute
5.3.4. Threat of new entrant
5.3.5. Competitive rivalry
5.4. Heat Map Analysis
6. Competitive Landscape
6.1. Global Charity CRM Systems Market Manufacturing Base Distribution, Sales Area, Product Type
6.2. Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in Global Charity CRM Systems Market
7. Global Charity CRM Systems Market, By Type (USD Million) 2020-2033
7.1. Global Charity CRM Systems Market Size, Share and Forecast, By Type, 2020-2026
7.2. Global Charity CRM Systems Market Size, Share and Forecast, By Type, 2027-2033
7.3. Basic
7.4. Standard
7.5. Senior
8. Global Charity CRM Systems Market, By Deployment (USD Million) 2020-2033
8.1. Global Charity CRM Systems Market Size, Share and Forecast, By Deployment, 2020-2026
8.2. Global Charity CRM Systems Market Size, Share and Forecast, By Deployment, 2027-2033
8.3. On-Premises
8.4. Cloud
9. Global Charity CRM Systems Market, By Application (USD Million) 2020-2033
9.1. Global Charity CRM Systems Market Size, Share and Forecast, By Application, 2020-2026
9.2. Global Charity CRM Systems Market Size, Share and Forecast, By Application, 2027-2033
9.3. Arts and Cultural Organizations
9.4. Faith Communities
9.5. Foundations
9.6. Healthcare Organizations
9.7. Higher Education Institutions
10. Global Charity CRM Systems Market, By Organization Size (USD Million) 2020-2033
10.1. Global Charity CRM Systems Market Size, Share and Forecast, By Organization Size, 2020-2026
10.2. Global Charity CRM Systems Market Size, Share and Forecast, By Organization Size, 2027-2033
10.3. Small and Medium-sized Nonprofits
10.4. Large Nonprofit Organizations
11. Global Charity CRM Systems Market Forecast, 2020-2033 (USD Million)
11.1. Global Charity CRM Systems Market Size and Market Share
12. Global Charity CRM Systems Market, By Region, 2020-2033 (USD Million)
12.1. Global Charity CRM Systems Market Size and Market Share By Region (2020-2026)
12.2. Global Charity CRM Systems Market Size and Market Share By Region (2027-2033)
12.3. Asia-Pacific
12.3.1. Australia
12.3.2. China
12.3.3. India
12.3.4. Japan
12.3.5. South Korea
12.3.6. Rest of Asia-Pacific
12.4. Europe
12.4.1. France
12.4.2. Germany
12.4.3. Italy
12.4.4. Spain
12.4.5. United Kingdom
12.4.6. Rest of Europe
12.5. Middle East and Africa
12.5.1. Kingdom of Saudi Arabia
12.5.2. United Arab Emirates
12.5.3. Qatar
12.5.4. South Africa
12.5.5. Egypt
12.5.6. Morocco
12.5.7. Nigeria
12.5.8. Rest of Middle-East and Africa
12.6. North America
12.6.1. Canada
12.6.2. Mexico
12.6.3. United States
12.7. Latin America
12.7.1. Argentina
12.7.2. Brazil
12.7.3. Rest of Latin America
13. Company Profile
13.1. QSOFT
13.1.1. Company details
13.1.2. Financial outlook
13.1.3. Product summary
13.1.4. Recent developments
13.2. Bitrix
13.2.1. Company details
13.2.2. Financial outlook
13.2.3. Product summary
13.2.4. Recent developments
13.3. Blackbaud
13.3.1. Company details
13.3.2. Financial outlook
13.3.3. Product summary
13.3.4. Recent developments
13.4. Neon One
13.4.1. Company details
13.4.2. Financial outlook
13.4.3. Product summary
13.4.4. Recent developments
13.5. Salsa Labs
13.5.1. Company details
13.5.2. Financial outlook
13.5.3. Product summary
13.5.4. Recent developments
13.6. Kindful
13.6.1. Company details
13.6.2. Financial outlook
13.6.3. Product summary
13.6.4. Recent developments
13.7. Tithe.ly
13.7.1. Company details
13.7.2. Financial outlook
13.7.3. Product summary
13.7.4. Recent developments
13.8. Networks for Change
13.8.1. Company details
13.8.2. Financial outlook
13.8.3. Product summary
13.8.4. Recent developments
13.9. Sumac
13.9.1. Company details
13.9.2. Financial outlook
13.9.3. Product summary
13.9.4. Recent developments
13.10. Agilon, LLC
13.10.1. Company details
13.10.2. Financial outlook
13.10.3. Product summary
13.10.4. Recent developments
13.11. CiviCRM
13.11.1. Company details
13.11.2. Financial outlook
13.11.3. Product summary
13.11.4. Recent developments
13.12. NationBuilder
13.12.1. Company details
13.12.2. Financial outlook
13.12.3. Product summary
13.12.4. Recent developments
13.13. Personify
13.13.1. Company details
13.13.2. Financial outlook
13.13.3. Product summary
13.13.4. Recent developments
13.14. Virtuous
13.14.1. Company details
13.14.2. Financial outlook
13.14.3. Product summary
13.14.4. Recent developments
13.15. Funraise
13.15.1. Company details
13.15.2. Financial outlook
13.15.3. Product summary
13.15.4. Recent developments
13.16. TntWare
13.16.1. Company details
13.16.2. Financial outlook
13.16.3. Product summary
13.16.4. Recent developments
13.17. StratusLIVE
13.17.1. Company details
13.17.2. Financial outlook
13.17.3. Product summary
13.17.4. Recent developments
13.18. Donordock
13.18.1. Company details
13.18.2. Financial outlook
13.18.3. Product summary
13.18.4. Recent developments
13.19. Others
14. List of Abbreviations
15. Reference Links
16. Conclusion
17. Research Scope
SPER Market Research’s methodology uses great emphasis on primary research to ensure that the market intelligence insights are up to date, reliable and accurate. Primary interviews are done with players involved in each phase of a supply chain to analyze the market forecasting. The secondary research method is used to help you fully understand how the future markets and the spending patterns look likes.
The report is based on in-depth qualitative and quantitative analysis of the Product Market. The quantitative analysis involves the application of various projection and sampling techniques. The qualitative analysis involves primary interviews, surveys, and vendor briefings. The data gathered as a result of these processes are validated through experts opinion. Our research methodology entails an ideal mixture of primary and secondary initiatives.
